Frequently asked questions

• Does my pet have to stay there all day? No, we have a 7:00am to 8:30am drop off on weekdays. Those pets can go home as finished. They should stay no later then 12:00, unless you have made other arrangements. We also have an 11:30am to 1:00pm drop off. Those pets will go home as finished. They will stay no later then 6:00pm.
• Geriatric dogs that are stiff and uncomfortable. I know they still need to be groomed, what should I do? Talk to your groomer and find a style, clip, trim, or bath that will be conducive to your pets needs at this point. If you have a large breed dog that has trouble standing, we may find breaking the work up in two days allows the pet to go home and rest. Just remember you have options. As a general rule geriatric pets, puppies and pet with medical conditions go home first.
• How often should I have my pets nail clipped? Every 4 to 6 weeks, unless they are way over grown and the quick’s need to be pushed back slowly. Then they will need to be clipped every 2 to 3 weeks.    
• How often should my pet be groomed? The majority of pets need groomed every 4 to 6 weeks. However, there are several reasons have your pet groomed may need groomed more or less frequently.
• Should I Hand strip my terrier? This can be a very long answer so I will give the short version and you can call with further questions. If you have a puppy terrier, yes by far the best way to go. If you have an aged terrier without any skin problems it may be best to continue to clip or a combination. We will leave that up to you. Terriers have double coats each hair follicle supports a single hard outer hair and several soft finer hairs the form a supportive undercoat. As these hairs grow out and become old, they become thin, soft and faded at the roots. More of the softer hairs push their way out of the follicle. The purpose of hand stripping is to remove the old faded hairs so that new growth can occur. When the coat is not refreshed texture is lost, color changes, hair follicles can become plugged up with fine hairs and oily sebum.